In the competitive world of freight trucking companies, Cargo Transporters, a transportation services provider in the Charlotte region, knows that reliability and efficiency are paramount. To further solidify its commitment to customer satisfaction, the company recently replaced 100 older trailers with 100 new, state-of-the-art models. This strategic move aims to address common pain points faced by businesses, such as unreliable delivery times, poor communication, and subpar customer service.
Prioritizing Customer Partnerships for Reliable Service
Cargo Transporters understands that businesses need more than just a truck and a driver. They need a partner who understands their unique needs and challenges. That’s why the company emphasizes proactive communication and visibility throughout the shipping process.
Jerry Sigmon, Jr., Chief Operating Officer, explains, “We want to be partners with our customers. We want to work well with them, build good working relationships.”
This commitment translates to assigned customer service representatives, automated processes like EDI, and web-based tracking tools, ensuring customers are informed and in control.
New Trailers Enhance Transportation Services
The new trailers are equipped with advanced features designed to optimize performance and reliability. Air ride suspension, disc brakes, and super single tires contribute to a smoother ride, improved fuel efficiency, and reduced maintenance costs.
Additionally, Cargo Transporters has integrated Transtex Edge 1930T trailer skirts, estimated to save 4.88 tons of CO2 emissions per year per trailer. This aligns with the company’s sustainability goals and benefits environmentally conscious customers.
Benefits of Fleet Modernization for Customers
The upgraded fleet translates to several advantages for Cargo Transporters’ customers. Increased reliability and reduced downtime mean more consistent and on-time deliveries. Enhanced features provide peace of mind, knowing that cargo is protected. The company’s commitment to innovation demonstrates its dedication to meeting customers’ evolving needs.
Continued Commitment to Improvement
While the immediate focus is on maximizing the benefits of the new trailers, Cargo Transporters remain committed to continuous improvement. The company is open to future fleet expansions and upgrades as needed to stay at the forefront of the transportation services industry.
Our Dedication to Superior Transportation Services
Cargo Transporters’ investment in 100 new trailers reflects its dedication to providing superior trucking and transportation services. By addressing common pain points and prioritizing efficiency and customer satisfaction, Cargo Transporters continues to solidify its position as a leading freight trucking company in the Carolinas.
